The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Do you accept debit cards?
If it has the Visa or Mastercard logo, yes.
Views: 721
Do you accept money transfers as form of payment?
Not at this time. We only accept credit cards or paypal.
Views: 736
How do I terminate / cancel an account with Hostpinoy.com?
Although we hate to see clients go, we understand that for one reason or other clients need to...
Views: 899
How do I update my credit card information?
Hostpinoy.com no longer stores any credit card information on our system. Old expired credit...
Views: 816
How do I upgrade or downgrade my service?
Log in to your client area.
Click on "Products and Services".
Click on the edit button to the...
Views: 205
I want to re-instate my account; do I have to pay for the months that my site was suspended?
Yes. If you want to re-instate your account you will have to pay for the unpaid months plus late...
Views: 219
What if I'm late with my payments?
We understand that situations come up and you might not be able to pay on time. Host Pinoy allows...
Views: 237
What should I do if my credit card is declined or if the credit card transaction has errors?
If you receive an email from our billing system notifying you that your credit card has...
Views: 663
What type of credit cards do you accept?
We accept Visa, Mastercard, Discover and American Express.
Views: 841
